Good read Bruce.
I used to live next to a cow like that, ye gods she would complain about everything! Can't you get in there one night and soap the stairs?
Pleased to see that you are on the right side of the city though (I suspect that's the council this side of the pond), must make your struggles all the more satifying.
(By the way, the bit about the stairs was a JOKE, ok?).
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"Slowly changing the world, one watt at a time!"