"first day".  Everybody had one.
"a little disappointed". Everybody had some of those too.

That "produce enough energy for 30 or so houses" part?  Wow.  I certainly never had one of those days.

"if anyone can help her, they'll be on here."  Yes.  No doubt.

What TomW said...
IE:
Someone in an email says "use an Ametek".  We know that is wrong, but we don't know someone told you to use an Ametek.
Someone in an email says "use a DC PM Dayton".  Etc.

and TomW said "responding promptly".
People show up, ask questions, and never come back.
The best answers come if you check back super often.
Most people won't bother to dial 613-2 .... 4.