| The BeUtilityFree Better Business Bureau complaint is about completed. Sadly. it appears that John and BeUtilityFree have confused matters further by posting more inaccuracies on their site. They are not responding to my rebuttal in the BBB complaint. It is nearly guaranteed that what you order will not match what you receive. IF you know you will receive 20 to 25% less (or you order 25% larger cells than you need) the prices aren't bad. The Chinese partners and associated companies (Zhuhai, Sanzhen, ChangHong, Seiden) all appear to be reputable but they think everything is fine as it is. I favor ChangHong as the cells and the peripheral materials were well packaged except for a manual and my shipment came from them. Go to the internet for manual details for the old Edison cells....you'll learn alot. My main suggestion comes from a new user of NiFe's: Expect lower efficiencies and a need for 25 to 35% more solar panels than a lead acid based system. Direct importation is the way to go. The electrolyte should be changed more often than every 20 years (maybe once a year) so in a way the consumable nature of lead acids is equivsalent to the consumable nature of the NiFe electrolyte.
I'd like to say that John and his staff are likable people and generally helpful. They are not particularly punctual, seem to stumble around a lot, and it is a sad shame that they do not provide 100% upfront honest service as people are willing to pay the going price for these cells (and for some support). It's not always difficult going into a relationship in a venture that connects China to Colorado, and ships to California, but here the 'cutting of corners' happens in Colorado. I have not tried my cells yet and a recent article in The Economist (keyword "Shoddy") suggests that things can go downhill fast in China so you might want to get these cells while you can. |
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