Hmm, find out for sure if the 30KWh is from last month, if so pay that and that only. Do NOT pay the connect fee or the city tax. As you are no longer a customer due to there actions you have no responsibility to pay for current charges, your only responsibility would be to write a letter stating their services may be considered terminated retroactive to the disconnection date... infact do it as a re: to the bill.
They may infact then want to charge you a disconnect fee... refuse to pay it on the basis that they already preformed the disconnect, and as it was unauthorized you are not required to pay them for a service rendered without your consent. <GRIN>
Treat it as though you are building a legal case... then laugh wildly about corporate idiocy! I know I am!
Do you own your home?
If so you might like this story,
A few years ago a fellow I knew went off grid, he called the electric company on the preceding month and requested as of the first of the upcoming moth his service be disconnected, ok, no problem, says the customer service rep.
Yep... you guessed it. They never disconnected him, but it gets better. They charged him the disconnect fee on his "last" bill, which he paid. But they continued to send him ESTIMATED bills after he was "no longer a customer"! No mater how many phone calls and talking to managers going down in person and pleading to stop billing him.. he couldn't seem to convince the electric company that he really didn't need them... they in effect had the idea they were irreplaceable... I guess.
Although his meter was reporting no usage they kept sending the estimated bills.
After six months of this.. at wits end and not knowing what else to do... he called me... I listened to his story sympathetically (and truth be told some absurd amusement), then he spoke those magical words, Do you think you could do anything?
Well... I knew just what to do.
Later that day I arrived at his home and dawned my lineman's gloves...
a few moments later I had shimmied up the ladder with my cable cutters and was in the process of "disconnecting service". We then removed the weather head and all service equipment from the outside of the house (saved the electrical suplies of course). I then had him photo copy the bills and tape them to the meter, I wrote "service discontinued" across them then made my way to hand deliver the meter to the electric co's office.
When I arrived the cordial young woman ask "may I help you", I responded by chucking the dismounted meter on the counter... The expression on the young lady's face was priceless... She then said "uh.. just a moment, I'll get my manager" and she promptly evaporated. After a lengthy and tepid discussion with the manager about electric company policy and all the legalities of "my misconduct" involving one of their CUSTOMERS... I left.
I must preface that everyone working for the companies was extremely "nice"... patronizingly so, they treated you as though you were an unstable mental patient... just nod and smile, not that they didn't hear what you were saying, they just assumed you couldn't possibly know what you want and that what they decided was "for your own good" .
We soon found out they were not convinced just yet when a lineman came out to re-install the meter!... He was surprised to find no place to put it (although at this point we both had a few unspoken suggestions).
He radioed his supervisor who instructed him to investigate to see if electricity was being stolen. >insert hysterical laughter here<
The day came to a close and I went home.
He called me sometime later to report the electric co sent him a letter saying "Were sorry to see you go, thank you for your business. If you rejoin the comunity please let us know" Huh? okay sure.. so if you don't have service that must mean you've moved away apparently.
On the up side, he hasn't heard from them since!
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crashK6