Bob;
I have heard this before with one difference from yours. They sent a tech out to replace those.
I agree it is nice to have a company that does not suffer from apathy after the sale.
I have both a Mate and an FX2524 and would buy more Outback gear in a heartbeat.
In fact, hopefully this winter I can shake loose enough cash to get a twin to the FX and a hub for stacking to get 240 AC for the well pump.
Thanks for the share.
Tom