Specs:
http://www.harborfreight.com/manuals/44000-44999/44768.pdf
I misread this at first... But, I think you have your units off...
Reported current is 0.5 Milliamp (short circuit)
I.E. 1/2 of 1/1000 amps...
0.0005 amps.
So,
0.0005 amps * 23 Volts = 0.0115 watts (11.5 mW) (less than 1/100 of the rated 1.5 W)
Of course,
(Short Circuit Amps) * (Open Circuit Volts) = (Not a very realistic number, but should be within an order of magnitude (*10) of your target)
So, he is running quite low on the current (by over a factor of 100).
Try connecting the system to a 12V car battery and recheck the Volts and Amps readings (meter between one lead and the battery). It is possible that your panel doesn't like the Short Circuit Amps reading.
I would vote for double checking the meter reading, & purchasing a new $4 meter at Harbor Freight and trying it out (meter with battery costs about the same as a new battery alone).
Another part that can go bad in the Harbor Freight / Cummings Tools meters is that they have a fuse. I believe that if you plug the negative into the 10A hole, then touch the + & - to a 12V battery (no matter what the meter is set on), it will instanteously blow the fuse. The voltmeter may still be accurate, but the the ammeter will not function properly.
I am trying to think of a mechanism that would produce normal voltage and ultra-low amps.
- I am not sure a single bad cell could knock it out like that (without also significantly affecting your VOC).
- A bad diode would also likely affect neither or both.
- You might get relatively normal VOC in the shade or a cloudy day, but see 1% to 10% Amps. Perhaps you could have a uniformly bad panel (or bad glass) that would act similarly to a shady day.