Hi Anthony, Craig here - the guy who sold you those props and I really appreciate the fact that you said 'Nice stuff' - we try hard and as you know (and those who make them know) hand carving two 10 foot props, 3 blades each, and the five footer you ordered takes time. As our website says - 3-5 weeks for the 6 and 7 footers, so a 10, unless we you want an airfoil profile that is not tuned to your location, can take 2 months. You received two of them - that's four months...and a 5 footer...that just about works out to the 5 month wait you experienced and is normal for custom carved props.
I do apologize about the $50 ametek, they were out of stock on the larger one (7 inch) and since you got the 2nd 10 foot prop free, a $750 piece of gear, I really didn't think this was going to be a problem - you made $700.00 on that deal.
We try hard when a customer wants gear that is out of stock to either look elsewhere, or offer free gear that is much more valuable than what they paid. In your case it was a $700 profitable transaction. And so I have to ask myself - if I spent $50.00 and receive $750 in gear, would I be unhappy?
In over 300 blades, with zero returns, hundreds of happy feedback posts, while we aren't perfect, we can't control stock on items such as ameteks and don't even carry them anymore due to exactly this problem - global stock varies and is tight on those gens these days due to the increase in demand for wind power....that's a good thing and I am sorry we couldn't get it for you...but my friend...we took care of you with a freebie that no company on Earth would have sent you...that is why we have page after page of great feedback. We take care of our customers like family.
I am not going to drag this out and hope you understand it's done, over, from an ethical standpoint, we delivered, within the time frames we state at the website.
That 10 footer you got free was destined for Canada and they had to wait another month as a result. They were understanding and patient and we sent them a free blade for the wait. That's how we do business when folks stay cool.
While our blades do grow on trees, they aren't shaped quite right for wind power until we get our hands on them...and that process takes time...sorry for the delays, but Time recently ran an article on wind and solar - the industry across the board is back ordered...it is exploding...and that is also a good thing.
Take care.