Your voltage at 500 is roughly correct. Are you planning to go into battery(s) .. . I'll assume you are.
1. The battery will hold down the voltage of the turbine, ok yes at 500 rpm it "can" produce 18V, but when connected to the battery it fall to the battery voltage, which if everything is working correctly, will slowly rise
2. Charge controller, in the case of the turbine and a battery connection, is the battery (Yes there are other ways, but not mainstream). You only need to worry about overcharging and losing load on the turbine which might cause it to spin wildly (a number of bad things go with that) , hence a "dump load controller"... look up Ghurd and controller on here .