Well, I have also had an "interesting" experience with magnet4less. Like many people, I was attracted by their lower prices - at first. Here's the situation: I live in Australia, and was purchasing magnets to be used in physics experiments at Murdoch University. I registered with the website and then tried to order about $55 U.S. worth of magnets to get things started. That's not a lot, I admit, but that's not the point. The order form would not accept that I did not have a U.S. shipping address, so I emailed the company. After 2 days (not too bad) I received an email response that the web site was operating properly, and so I proceded to place an order. As I went to "check out" and pay for those $55 worth of magnets, I was given 2 shipping options - I could pay $198.00 for standard shipping or $210.00 for whatever was next best. And those were the ONLY options. According to their shipping info, my order weighed 16 lbs. or less. So, I checked with the U.S. Post Office website and learned that any package, up to 20 lbs, from the States to my address in Australia only cost $37. U.S. ($35. if the postage was purchased online - which I am sure they do). So, I emailed Magnet4less again to ask if they could reduce the shipping. Never heard from them. Now, I know that I was not ordering a lot of magnets, but I did inform them that I was ordering on behalf of Murdoch University's Physical Science Department, and that I would increase the size of my order if they would reduce the shipping to a reasonable amount. (but that is not even the point - everyone should get good and fair service, not just people who process large orders). Anyway, that might have given them a clue, but I guess not. Do you think we might want to order more later? Hmmm... We'll get our magnets somewhere else.
