Sounds like they need equalization.
- When the least charged cell goes flat the voltage drops, starting the charger.
- When the most charged cell goes fully-charged the voltage rises, stopping the charger.
So "discharged" is controlled by the least-charged cell and "charged" by the most-charged. When they're far from equal charge this is essentially the capacity of the bank. When they get out of equalization this is reduced by about the percentage of full charge that the most- and least-charged cells differ.
Note that you may have other problems as well:
- Being undercharged for a long time can lead to sulfation in the undercharged cell.
- One thing that can get the cells out of equalization is shedding, producing a high-resistance jumper between the plates and leakage that gradually discharges the cell. (This usually happens near end-of-life, when the pile of shed stuff at the bottom of the cell stacks up to the bottom of the plates.) If this is happening you'll keep going out of equalization and it may accelerate.
- Sulfation raises the cells' resistance and may cause them to appear fully charged before they really are.
At this point I'd expect it mainly to be a lack of equalization. I'd water 'em to make sure they're topped off and even, give 'em an equalizing charge, water 'em again (because they'll all have electrolyzed away some water, the more-charged ones more of it), and see if things are back to normal.
Then after a couple charge/discharge cycles (to mix the new water in) I'd check the specific gravity to see if they're OK.
I'd also examine the charger and see why it isn't equalizing them automatically. (Maybe it requires manual triggering of the equalizing charge.)
If they've gone out of equalization expect them to do it again and somewhat more often as they age. So be sure an equalizing charge now and then is part of their normal maintenance schedule. You may find that they still have plenty of life in them if they're treated properly.