And town trips cost me a $20 bill each time! If TomW moves this posting to "Rants" I won't mind. <grin>
I couldn't ask for help in choosing a pump-- of course at Home Depot the only way to get help from an employee is to visit a store that opened within the last year...these are always filled with helpful and knowledgable employees. After a year in business, and after all the local lumberyards have gone under, you couldn't get customer service at Home Depot with a flare gun and air horn.
I found the pump performance charts on Flotec's store display and the pump's box to be VERY misleading. It also did not specify what design the pump used--had I known it was an impeller pump instead of diaphragm when I saw it, I'd have been more skeptical.
The pump chart gives discharge rates in 6 increments, from 0 to 40 feet of lift. It looked perfect. After I brought it home and read the manual, the manual clearly states: "This pump will lift water 12 feet; trying to lift more than 12 feet will cause the motor to run hot. The motor has a thermal overload which will stop it if it gets too hot. If the motor stops, allow it to cool for 30 minutes before trying to start it again." and another warning that the pump could heat up190 F if lifting over 12 feet.
If it's not rated to lift over 12 feet, why give a pump chart that goes up to 40 feet??
So, it's basically useless to me, I need to lift 35 feet, for 2 hour stretches at a time. At least Home Depot is good about returns -- and I never even hooked it up to the water system after reading the manual.
ADMIN
PS -- I just ordered a 120VAC diaphragm pump from Backwoods Solar in Sandpoint, ID. Great folks, and I know they'll treat me right. And i know the pump charts in their catalog are not BS!